FAQ

No - we provide an online space where buyers and sellers can meet. We only provide an advertising listing service for property owners and landlords to offer their property.

Provided that your Sole Agency agreement with the estate agent has none of the following clauses below you can also advertise your property here.

There will have no liability to pay commission to your agent if a buyer is found using our service if your agency agreement contains none of the following clauses.

If you get a buyer previously introduced to you by your estate agent, to enquire privately instead through us, you will still be liable to pay the estate agent. This is fraud and we will not tolerate any attempt to defraud an estate agent from their commission.

Estate agents employ unfair practises, which allow them to charge fees or restrict your property marketing. You will need to check all the small print of your Estates Agents’ agreement. The clauses to look for and get eradicated are:

Any clause that prohibits you from adverting on the internet, or elsewhere without the Estate Agents’ permission.

Any “sole selling rights” clause. If your agent has this clause, then you will owe them fees even if your buyer has found your property through our web site. Please note that “sole selling rights” are not the same as “sole agency”.

Another trick that estate agents use is the clause "Ready, willing and able to buy...."normally found in a separate paragraph containing the expression 'when our commission becomes payable….'

This means that in the event, that they introduce someone ready, willing and able to buy the property, that you will be charged their fee without the buyer having to complete the purchase of your property or even if you sell the property to someone else.

These clauses are unfair. If you need to strike out or clarify any clauses in your contract with your agency, put you concerns in writing both via recorded mail and email, asking them to reply within seven days. You may also wish to contact a solicitor, your local Trading Standards service or the Office of Fair Trading.

Sole Agency agreement means that the agent alone will work on your behalf to secure the sale of your property.The other types of agreement are:

Joint Agency is an agreement where two agents will share the marketing to get better exposure for you and will then split the commission no matter which agent sells the property. This is more expensive than a sole agency agreement.

Multiple Agency Agreement where several agents have your details. Whichever agent sells your property he will get the commission on the sale. This is the most expensive choice.

If you would like more useful information about the statutory obligations of estate agents, visit the web site of the Office of Fair Trading at www.oft.gov.uk and search for Estate Agents Act 1979 and for the Property Misdescriptions Act 1991 see www.dti.gov.uk/consumers/buying-selling/Adprice/Property-misdescriptions/page7983.html

Yes for two reasons. Firstly, this will ensure that are no legal complications as discussed in the clauses section.

Secondly this should encourage them to market your property more aggressively, which will only benefit you!

First select Country and Region.

Then type town, village or location name. As you type, places matching the entered letters will be produced as a drop down list. Click on the place name you want to search.

If you want to see all results in a region, click mouse in Location box to make Type Town and Village disappear before proceeding with the search.

The following fields are optional:-

• Minimum/Maximum Price Range – enter a number without decimals or commas
• Currency - select your own (results will then display your currency and local currency of property)
• Property Type
• For Sale or For Rent
• Number of rooms (Rooms which are lived in - Should not include kitchens, bathrooms, toilets, hallways, garages or external buildings)
• Number of bedrooms

When you are on the property page you can contact the seller in two ways. Use Send Message below the header to contact via our private message system or via their listed contact methods.

Alternatively if the vendor’s contact telephone numbers are listed, you can use these. In most circumstances vendors have preferred to retain some privacy.

Please be polite when writing to vendors. Keep your questions short and to the point. Do not use UPPER CASE as it is deeply offensive.

You need to registered and logged in to Send Message.

If you wish to keep your selection of preferred properties so that you can review them at a later time, please register with your basic details such as name, email and home and mobile telephones numbers. Use Add to Favorites button to save a particular property.

You also need to register if you wish to be added to our mailing list for new properties matching your search criteria. Use Save Search button to register and store your search. Click on My Searches to add/delete yourself to the mailing list.

Simply click on Add Property once you are registered. You need an email address, home and mobile number to register. Once you are registered you can create your online advert, which will be available to all visitors on this site. You may come back and change details as often as you like, or withdraw the advert at any point.

You can change your photographs of the property for as often as you like but we suggest doing so only at the beginning and then no more than on a fortnightly basis in order to assess market feedback accurately.

You can decide whether you prefer to be contacted by email or telephone. Please ensure you use telephone numbers that you can always receive calls on easily. If a potential buyer cannot reach you or you fail to return his call then you have normally lost that selling opportunity. We therefore suggest you use email.

Your email address will be hidden on the site and when visitors to the site complete the options for more details, the email request will be forwarded on to you.

We suggest you reply to all enquiries in a polite manner. This will not only help you get the sell but also at the price that you want!

Yes we encourage you to constantly review your description and check details at any time.

You just need to log in and change or update the relevant details. Please remember to review all changes afterwards.

Please bear in mind in that a sales price can be changed to your benefit. Change the price upwards if you are receiving too many responses and downwards if you are receiving too few.

Please also advise when you have received an offer or update it manually. The more accurate we are, the better the site works.

Yes, once your property is sold there is no need to keep advertising it.

Rental property should be suspended to offline as you may wish to advertise again in the future using the Edit Property.

When you wish to advertise again simply change the status back to online.

Yes you can have two properties listed at the same time

We only publish information provided to us by the property vendors, which would be clear and common sense to any ordinary visitor to that property.

The information supplied only represents facts relating to the property in order to help you draw up a shortlist of potential properties to visit without wasting valuable time viewing unsuitable properties. We cannot and do not verify any specifications independently.

If you feel that a description does not match the property accurately, please advise us and we will take measures to correct this.

We do not advise on valuation or price or terms of sale and do not enter into any negotiations of any kind between buyer and seller. These are matters between the seller and buyer and /or their respective legal representatives.

We estimate that all properties are sold within 8 weeks. All listing dates are specified are shown at the bottom of each page.

Your data is stored on secured servers in a protected environment with 24 hour security.

Your data will never be available to third party organisations without your consent. We will never sell customer details.

Your data is protected within the local regularity framework of the country. In the United Kingdom your data is protected in accordance with the Data Protection Act 1984.

Our anti-spam email masking system protects your email address from misuse or 'harvesting'.

We take all complaints seriously. Please write to via Contact Us. We will acknowledge your complaint within 24 hours and investigate all complaints thoroughly.

Professional support and assistance is always available. Please send us an email us at or call Celcee on Skype during normal business hours 9- 5 GMT

If you receive a "Time-Out" error message when using our search or sellers’ forms, you may be trying to access our site via an office network that does not permit data transfer or your system PRIVACY or SECURITY settings may be set too high or "cookies" are disabled on your computer, which may prevent certain functions of this website from working.

Recommended browser settings:

Security - medium
Privacy - medium
Javascript - enabled
Session cookies - ON
Ad-Blocking - ON (Medium Level or Lower)

This website uses session cookies, which are codes held in the memory of your computer and are discarded when you leave our website. To register a property on this site or to edit an existing record, set your security no higher than 'medium' and ensure that 'session' cookies are enabled. We do not have banner ads on this website, but popup-blocking software can cause interference with genuine components of the site designed to make processes easier and is best turned off.

For more information on COOKIES, visit www.allaboutcookies.org or http://en.wikipedia.org/wiki/HTTP_cookie

Adjusting settings for common browsers:

INTERNET EXPLORER 5

Click on the Tools Menu
Select Internet Options
Select Security Panel

Check "Allow session cookies (not stored)". For this site to work, session cookies must be enabled.

Alternatively, you could add this site to the "Trusted Sites" zone and allow cookies for that zone only. This site does NOT require stored cookies.

WINDOWS XP /INTERNET EXPLORER 6

Option 1 - click on Tools> Internet Options> Privacy menu
Adjust slider to lower privacy setting or override cookie handling for this website by clicking on EDIT button and entering our URL

http://www.celcee.com and clicking "Allow".

Option 2 - click on Tools> Internet Options> Security menu
Click Trusted Sites
Click SITES button
ADD our URL - enter http://www.celcee.com and click "ADD".
Ensure that the server verification box is left unticked.By default, this site will be in the "Internet" zone. If you select that zone, and click on Custom Level, you should see a checklist of options - some way down is a section labelled "Cookies".